Privacy Policy

This document is an electronic record in terms of (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy (“Privacy Policy”) is published in accordance with: (i) Section 43A of the Information Technology Act, 2000 and (ii) Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal information) Rules, 2011 (“SPI Rules”).

Please read this Privacy Policy carefully to understand how Fusion Webwork its subsidiary and affiliate corporations, successors, and assigns (collectively referred to as “Fusion Webwork”) uses and protects the information you provide. This privacy policy (the “Privacy Policy”) applies to the services provided by Fusion Webwork on its website or application, collectively known as “Platform” This Privacy Policy applies to all Users (“Users”) of the Platform.

This Privacy Policy covers: (i) the type of information collected from the users of the Platform including sensitive personal data or information; (ii) the purpose, means and modes of usage of such information; and (iii) how and to whom such information which has been collected will be disclosed.

“Personal information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such a natural person.

The SPI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:

  1. passwords;
  2. financial information such as bank accounts, credit and debit card details or other payment instrument details;
  3. physical, physiological and mental health condition;
  4. sexual orientation;
  5. medical records and history;
  6. biometric information;
  7. information received by body corporate under lawful contract or otherwise;
  8. visitor details as provided at the time of registration or thereafter; and
  9. call data records.

1 What information Fusion Webwork collects from you

Fusion Webwork may collect two (2) types of information about you: Personal and Non-Personal.

  1. Personal Information

    Personal Information refers to information that lets Fusion Webwork know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, age, gender, mailing address, telephone number and e-mail address). Fusion Webwork may collect Personal Information when you use the Platform including, without limitation, setting up account information, filling out surveys, corresponding with Fusion Webwork, or otherwise volunteering information about yourself.

  2. Non-personal Information

    Non-Personal Information refers to information that, by itself, does not identify you as a specific individual (e.g. demographic information or website visitations). Fusion Webwork may collect Non-Personal Information through any of the methods discussed above as well as automatically through use of industry standard technologies described further below.

2 How Fusion Webwork collects your information

The Personal Information practices set forth apply to all Fusion WebWork’s customers worldwide.

  1. Registration

    Prior to using one or more of the Platform, Fusion Webwork may require certain Personal Information and Non-Personal Information to create an individual account (“Account”) or to enable features or functionality of the Platform. Failure to provide all required information required by Fusion Webwork may prevent access to any or all Fusion Webwork Platform, and failure to maintain accurate information may result in suspension or termination of access to any or all Fusion Webwork Platform.

  2. Information collected through technology

    While you are able to visit the Platform and remain anonymous, Fusion Webwork or its third party service providers may still collect Non-Personal Information about your use of the Fusion Webwork Platform (e.g. your Internet browser, operating system, IP address, connection speed, and the domain name of your Internet service provider). Such information may be gathered by the following methods:

    1. Cookies: Cookies, including local shared objects, are small pieces of information that are stored by your browser on your computer’s hard drive which work by assigning to your system a unique number that has no meaning outside of the Fusion Webwork Platform. Cookies do not generally contain any Personal Information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not accepting cookies may make certain features of the Fusion Webwork Platform unavailable to you.
    2. IP Address: You may visit many areas of the Fusion Webwork Platform anonymously without the need to become a registered User. Even in such cases, Fusion Webwork may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin Services with an Internet services provider. Each time you access the Platform and each time you request one of Fusion Webwork’s pages, the server logs your IP address.
    3. Web Beacons: Web beacons are small pieces of data that are embedded in web pages and e-mails. Fusion Webwork may use these technical methods in HTML e-mails that Fusion Webwork sends to Users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is Personal Information.

3 How Fusion Webwork uses your information

  1. Fusion Webwork uses the information that you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Platform as well as to track user-generated content and Users to the extent necessary to comply as a service provider.

  2. Fusion Webwork may share your registration data, usage data and any other data related to your use of the Fusion Webwork Platform with third parties to the extent set forth in our Terms of Use as updated regularly. We otherwise use all reasonable efforts to protect your information. Additionally, in the event that all resources of the Fusion Webwork, that is to say, the Platform, are acquired by another company the personal data required in order to continue to operate Fusion Webwork are acquired by the buyer.

  3. System Administration

    Fusion Webwork may use Non-Personal Information for the purposes of system administration, assisting in diagnosing problems with Fusion Webwork servers, monitoring Fusion Web Work’s system performance and traffic on the Platform and to gather broad demographic information about Fusion Webwork customers.

  4. Personalization

    Fusion Webwork uses Cookies and IP Addresses to track features such as delivering Content specific to your interests and informing you of new, relevant services or certain third party offerings.

  5. Notices to Registered Users

    If you have registered for an Account, Fusion Webwork may use your Personal Information to send e-mails regarding your registration, including confirmation to verify the accuracy of any information you have provided, and instructions on how to avail the services. Fusion Webwork may also send you e-mails to verify your identity or to notify you if Fusion Webwork believes your use of Fusion Webwork Platform violates any applicable agreement for the use of the Fusion Webwork Platform.

  6. Contact Information

    If you contact Fusion Webwork by telephone, e-mail or letter, Fusion Webwork may keep a record of your contact information and correspondence. If you report a problem with the Fusion Webwork Platform, Fusion Webwork may collect this information in a file specific to you. You may contact Fusion Webwork at support@fusionwebwork.com to request the removal of this information from Fusion Web Work’s database.

4 How to access and change your personal information

  1. Upon request, Fusion Webwork shall allow Users to update or correct Personal Information previously submitted, but only to the extent such activities will not compromise privacy or security interests. Additionally, upon request, Fusion Webwork shall delete Personal Information from the database where such information is stored; however, it may be impossible to entirely delete a User’s entry without some residual information being retained due to the manner in which data backups are maintained. Requests to delete Personal Information shall be submitted to support@fusionwebwork.com.

    To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. You are responsible for maintaining the secrecy of your unique password and account information at all times.

5 Disclousure of information to third parties

  1. Fusion Webwork does not sell, trade or rent Personal Information collected through the Fusion Webwork Platform to any third party. Notwithstanding the foregoing, Fusion Webwork shall: (1) fully cooperate with law enforcement agencies; and (2) may be required to disclose Personal Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.

6 Safeguarding your personal information

  1. Security Measures

    Fusion Webwork takes appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of Personal Information. These include, but are not limited to, internal reviews of:

    1. Fusion Webwork’s data collection;
    2. storage and processing practices;
    3. electronic security measures; and
    4. physical security measures to guard against unauthorized access to systems where Fusion Webwork stores Personal Information. All Fusion Webwork employees, contractors and agents who access Personal Information are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution or unauthorized use or disclosure of Personal Information.

  2. Third party links

    The Fusion Webwork Platform may contain links to third parties who may collect Personal Information and Non-Personal Information directly from you. Additionally, Fusion Webwork may use third parties to provide components of the Fusion Webwork Platform. In either case, such third parties may have separate privacy policies and data collection practices, independent of Fusion Webwork. Fusion Webwork:

    1. has no responsibility or liability for these independent policies or actions;
    2. is not responsible for the privacy practices or the content of such websites; and
    3. does not make any warranties or representations about the contents, products or services offered on such websites or the security of any information you provide to them.

7 Changes to Fusion Webwork's privacy policy

  1. Fusion Webwork continually strives to implement new technologies and processes to better protect you, your privacy and your use of the Fusion Webwork Platform. As a result, changes to this Privacy Policy may be made by Fusion Webwork from time to time. In no event will these changes result in the degradation of any of the security measures designed to protect you from unauthorized disclosure, as such measures are described in this Privacy Policy.

8 Children under 18 year of age

  1. Use of the Fusion Webwork Platform is not intended for minors under the age of 18 (“Minors”). Minors are not authorized by Fusion Webwork to use the Fusion Webwork Platform, even if Minors set up an Account or accept the terms of any agreement for Fusion Webwork Platform. Parents or guardians may authorize Minors between the ages of 12 and 17 to use the Fusion Webwork Platform, provided they assume all responsibility and legal liability for the conduct of such Minor including, without limitation, monitoring the Minor’s access and use of the Fusion Webwork Platform. Fusion Webwork does not intentionally collect nor maintain any personally identifiable information from Minors. If you discover your Minor child has submitted his/her information to Fusion Webwork, you may request to have such information deleted from Fusion Web Work’s database by sending an e-mail request to support@fusionwebwork.com together with the e-mail address that was submitted by the Minor. Upon receiving the request, Fusion Webwork shall delete such information within 15 business days.

9 Contact

  1. If you have any questions about this Privacy Policy please contact Fusion Webwork by sending a letter to Business Center RAKEZ, Ras Al Khaima, United Arab Emirates or e-mail to: support@fusionwebwork.com